Hi I'm

James Smith

Web developer based in New York

I’m listen to your needs & thoughtfully interpret your requirements.“

My Clients
  • Dedication

    Most common methods for designing websites that work well on desktop design

  • Smart Work

    Most common methods for designing websites that work well on desktop design

  • Intelligence

    Most common methods for designing websites that work well on desktop design

My Skills

Everyday develop skill

While at Neverbland over the last few years, I've worked on web and product solutions for a range of startups, in a variety of industries. Work skills used

  • HTML5
  • PHP
  • Firebase
  • CSS3
  • JS
  • Java
  • Kotlin
  • Laravel
  • API
  • 120+

    Downloaded products
  • 40k

    Open source projects
  • 100%

    Satisfaction Guarantee

12+

Years of
experience
About Me

I can develop that help people

Dliquip ex ea commo do conse namber onequa ute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatu epteur sint occaecat cupidatat

Krnon proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis

FAQ

Few questions client normally ask me

Why We Are Best Company ?

We help our client suceed by creating identities, digital experiences, and printmaterials that communicate clearly, achieve marketing goals, and look fantastic.

What type of projects do you take on?

We help our client suceed by creating identities, digital experiences, and printmaterials that communicate clearly, achieve marketing goals, and look fantastic.

How do you charge for projects?

We help our client suceed by creating identities, digital experiences, and printmaterials that communicate clearly, achieve marketing goals, and look fantastic.

What time-zone do you work in?

We help our client suceed by creating identities, digital experiences, and printmaterials that communicate clearly, achieve marketing goals, and look fantastic.

How often can we communicate?

We help our client suceed by creating identities, digital experiences, and printmaterials that communicate clearly, achieve marketing goals, and look fantastic.

Im available for freelance work

Blog

Check out my recent blog posts

  • Branding requires mapping a series of steps in the customer journey, which start from the point of consideration from a potential buyer and goes all the way to ensure that once someone purchases the product, he is serviced when there is a problem.

    This is where customer service as a brand building opportunity comes in. Many do not consider this as branding and think brand building stops when a sales transaction has happened. The end objective for most marketers is that moment of truth when the customer signs on the dotted line to complete the sale. That is, in fact, marketing which is a small part of the big branding challenge.

    The biggest hurdle for most companies is that they have no vision for creating a customer-centric business model, whereby they can use opportunities like customer service to build brand equity.

    At this stage you continue trusting the brand and reach out to customer support with confidence. If no one picks up the phone or you get hung up or are simply made to hold on, the frustration level starts building. You are already unhappy with the product and the customer service department seems oblivious of your irritation.

    For them you are just a query or a ticket number that they may eventually need to handle. What they have missed is that your query is linked to the product you purchased which is further linked to the larger customer journey that you are a part of. Most of the time companies fail to recognize such simple truths and this has a huge bearing on the brand equity.

    At other times most of the responses received from customer support are not helpful because they follow a process that usually throws standard answers to most problems which seems robotic for a problem that is human. Such transactional treatment fails to understand the emotions behind a customer reaching out to the brand he trusted. To that extent there are extremely few brands that try and truly get behind the problem.

  • Branding requires mapping a series of steps in the customer journey, which start from the point of consideration from a potential buyer and goes all the way to ensure that once someone purchases the product, he is serviced when there is a problem.

    This is where customer service as a brand building opportunity comes in. Many do not consider this as branding and think brand building stops when a sales transaction has happened. The end objective for most marketers is that moment of truth when the customer signs on the dotted line to complete the sale. That is, in fact, marketing which is a small part of the big branding challenge.

    The biggest hurdle for most companies is that they have no vision for creating a customer-centric business model, whereby they can use opportunities like customer service to build brand equity.

    At this stage you continue trusting the brand and reach out to customer support with confidence. If no one picks up the phone or you get hung up or are simply made to hold on, the frustration level starts building. You are already unhappy with the product and the customer service department seems oblivious of your irritation.

    For them you are just a query or a ticket number that they may eventually need to handle. What they have missed is that your query is linked to the product you purchased which is further linked to the larger customer journey that you are a part of. Most of the time companies fail to recognize such simple truths and this has a huge bearing on the brand equity.

    At other times most of the responses received from customer support are not helpful because they follow a process that usually throws standard answers to most problems which seems robotic for a problem that is human. Such transactional treatment fails to understand the emotions behind a customer reaching out to the brand he trusted. To that extent there are extremely few brands that try and truly get behind the problem.

  • Branding requires mapping a series of steps in the customer journey, which start from the point of consideration from a potential buyer and goes all the way to ensure that once someone purchases the product, he is serviced when there is a problem.

    This is where customer service as a brand building opportunity comes in. Many do not consider this as branding and think brand building stops when a sales transaction has happened. The end objective for most marketers is that moment of truth when the customer signs on the dotted line to complete the sale. That is, in fact, marketing which is a small part of the big branding challenge.

    The biggest hurdle for most companies is that they have no vision for creating a customer-centric business model, whereby they can use opportunities like customer service to build brand equity.

    At this stage you continue trusting the brand and reach out to customer support with confidence. If no one picks up the phone or you get hung up or are simply made to hold on, the frustration level starts building. You are already unhappy with the product and the customer service department seems oblivious of your irritation.

    For them you are just a query or a ticket number that they may eventually need to handle. What they have missed is that your query is linked to the product you purchased which is further linked to the larger customer journey that you are a part of. Most of the time companies fail to recognize such simple truths and this has a huge bearing on the brand equity.

    At other times most of the responses received from customer support are not helpful because they follow a process that usually throws standard answers to most problems which seems robotic for a problem that is human. Such transactional treatment fails to understand the emotions behind a customer reaching out to the brand he trusted. To that extent there are extremely few brands that try and truly get behind the problem.

Contact

Drop me a line

© 2023 Trito. All Rights Reserved